Dear Patients,
During these challenging times, we understand that your vision and eye care needs still have to be addressed. We continue to work around the clock to provide our patients with the best care possible. We are offering TeleMedicine visits to our patients through a virtual video visit or by telephone. You can use your phone, a computer, or a laptop with video and microphone, or the help of a family member who lives in your household with the right device.
We have taken many steps to prioritize easy access to patient care needs without having to leave the safety of your home.
To request an appointment by phone, please call us at 212-243-2300 (Tribeca) or 718-805-0700 (Queens).
Once you have scheduled an appointment, we will send you instructions on how to connect with one of our providers for your virtual appointment.
Examples of Eye Problems that can be addressed with a TeleMedicine visit:
- Swollen Eyelid
- Red Eyes
- Tearing, discharge and or itchiness
- Possible eye infection
- Eye pain
- Decrease in vision
- Eye medication questions/refills
Please note, for urgent problems that require in-person visits, our offices are open to provide such care. We are taking precautions to make your visit as safe as possible, but ask you to follow the Patient Protocols listed on this website.
Thank you for entrusting us with your vision and eye care needs.
Sincerely,
NY Vision Group Team
